Information on Business Management

The need for good managers is not going away,it's intensifying.With "flatter" organizations and self-direct teams becoming common; with personal computers and networks making information available to more people faster;the raw number of managers needed is decreasing. However,the need for good managers,people who can manage themselves and others in a high stress environment,is increasing.

As a person...

• You have confidence in yourself and your abilities. You are happy with who you are, but you are still learning and getting beter.
• You are something of an extrovert. You don't have to be the life of the party, but you can't be a wallflower. Management is a people skill - it's not the job for someone who doesn't enjoy people.
• You are honest and straight forward. Your success depends heavily on the trust of others.
• You are an includer not an excluder. You bring others into what you do. You don't exclude others because they lack certain attributes.
• You have a `presence' . Managers must lead. Effective leaders have a quality about them that makes people notice when they enter a room.

On the job...

• You are consistent, but not rigid; dependable, but can change your mind. You make decisions, but easily accept input from others.
• You are a little bit "crazy", You think out - of - the - box.You try new things and if they fail, you admit the mistake, but don't apologize for trying.
• You're not afraid to "do the math". You make plans and schedules and work towards them.
• You're nimble and can change plans quickly, but you are not flighty.
• You see information as a tool to be used, not as power to be hoarded.

   

Stock Control - Application and evaluation

When you are preparing for a stock take you need to know all the factors that involves stock take and have an influence on at the end of the day.

The factors of stock...

1. Environmental ( Staff,time and date )
2. Purchases and sales ( Documentation )
3. Stock preperation
4. Space

The environmental factors goes hand in hand with planning and preparation of stock take...

1. People ( You need to inform your staff and customers )
2. Time
3. Date
4. Space

Types of stock...

1. Equipment ( Capital )
2. Furniture
3. Operating stock

Stock control...

1. In store room - Purchases
2. What is sold - Sales
3. Still in use - On hand

The different types of documentation that you use to process a stock control is forms and sheets like,order forms,delivery,issue/journal forms,reduction reports,stock sheets etc...

To improve efficiently of preparation on stock take,always confirm with your stock supplier that there are no deliveries during stock take.

It's important that you familiarize yourself with your stock and your stock sheets.You must also make sure that the stock sheets contains of the right information about an item.

Stock take information sheets contains of...

1.  Description
2. Quantity
3. Stock count and total

Stock sheet...

1. Description
2. Unit size
3. Price
4. Open stock
5. Purchases
6. Issue
7. Spoilage
8. Closing stock
9. Actual and value

The store room where you keep your stock must always be secure,dry and organized! =)            

JUST SOMETHING INTERESTING.... =)

FIRST AID...

In the first 3 weeks at Sondela I did my Level 1 of  First Aid Training,I've learned a couple of skills and procedures which I must follow in case of an emergency.In the hospitality industry it's necessary to have First aid,because there's always an emergency somewhere in this industry.

The procedure you need to follow when you approach a person that needs help:

• HAZARDS- Observe area to make sure there's no hazard that can have an effect on you and the patient.
• HELLO-Introduce yourself to the patient and ask permission to assist him/her,Ask the patient the necessary questions to determine if the patient is conscious or not.
• HELP-Ask a "MUSHROOM" to call the emergency services or do it yourself.
• AIRWAY-Make sure the patients airway is open and that there's no airway obstructions.
• BREATHING-Look,listen and feel,If not breathing do rescue breathing.
• CIRCULATION
• STOP SEVERE BLEEDING-Direct pressure points or elevating.

THE CPR PROCESS...

C - Cardio
P - Pulmonary
R - Resuscitation

• Open the airway (only in the sniffing position) and do 2 rescue breaths
• The chest must rise when doing the rescue breaths
• Landmark - in the center of the breastbone
• Do 30 chest compressions (4-5 cm deep)
• Shoulder over the patient and keep the arms straight
• Ratio of compressions: Rescue breaths is 30.2

FIRE PREVENTION TRAINING...

Our establishment's procedure on discovering a fire is: 
STEP 1 

• Where the fire is???
• What type of fire it is???
• How big the fire is???

STEP 2

• Raise the alarm

STEP 3

• Inform the manager on duty and the head of department

STEP 4

• If small fire use appropriate extinguisher

STEP 5

• If you cannot tackle the fire,evacuate immediately according to the company's procedures and assist guest on further.

STEP 6

• On your way out close the door behind you and switch of any electrical equipment.

STEP 7

• Evacuate to assembly point as soon as possible.

EQUIPMENT...

• Signage
• Paramedic vests
• Paramedic helmets
• Airtex Jackets
• Fire fighter helmets
• Bibs 
• Safety shoes and boots
• Buncker boots
• Buncker gear
• Buncker Kit bags
• Grass fire masks
• ESS goggles
• Uvex safety goggles
• Nomex flash suit
• Kermel clothing
• Nomex heat resistant gloves
• Balaclava's Evacuation planns
• Gloves
• Hard hats
• Road cones
• Red flags etc...

Fire extinguishers...

• Carbon dioxide - These are used on electrical fires as well as fires involving flammable liquids and gasses,such as petrol,butane and cooking oil.
• Fire blanket - These are used on small fires,and if someone's clothing is a light and they work to smother the fire by depriving it of oxygen.
• Powder -  These are used on electrical fires,as well as fires involving flammable liquids and gasses.They can also be used on fires involving wood,paper,rubber and plastic.
• Foam - These are used on fires involving flammable liquids and gasses,such as petrol,butane and cooking oil.
• Fire hose - These are only used on fires involving wood,paper,rubber and plastic,not on the other types of fire.

                   

WOP course (My first 3 weeks on SONDELA)

27 Jan 2011

Communication is one of the most important lessons in life you can learn about life.There's always a time and place for everything you do,but it's important to do and say things at the right time.

Today's lesson about trust was really interesting,it's important to choose wisely before you just go a head with trusting new people

28 Jan 2011

Early this morning all of the students attendant the hand over meeting

ADMIN in Accomodation!

At this moment I'm still busy with my course in Accomodation at SSB (Sondela Shareblock),Since I'm here for nine weeks,I got the opportunity to get experience in the admin part of Accomodation.

Tannie Christene and 3rd year student Monika,taught me how to edit the inventories on the system which is all of the chalets and Makhato houses.On the inventory where there were more than one item,I had to put the word "EACH" at the end of the description of the item. Then I had to add "SCISSORS" in one of the drawers with the amount and cost which is R51 each.

I'm also going to help out when Germinah is going on maternity leave,Monika will show me what to do later on.